1.What should I do if there is interference during the use of the device?
If the surrounding high-frequency electrical appliances interfere with the normal operation of the instrument, the general solution is to turn off the instrument power and restart it. Avoid using high-frequency electrical appliances around the instrument, such as electric coils, hair dryers, microwave cosmetology instruments, etc.
2.How long is the warranty period of the instrument? What are the warranty contents?
From the date of purchase (with the invoice), the whole machine is guaranteed for one year, and the parts are guaranteed for 3 months. Within one year quality problems can be repaired free of charge, after one year to charge the maintenance cost. However, faults caused by unauthorized disassembly, improper use, falling, lack of reasonable maintenance, failure to follow the instructions for use and other personal reasons, as well as force majeure natural disasters, are not covered by the free warranty.
3.Is there any requirement for cosmetics when using the instrument?
There are requirements. Cosmetics must be used in accordance with the instructions of the beauty equipment, such as the probe, patch, spatula head, electrode bag, etc., and cannot come into contact with oily or corrosive cosmetics.
4.How should I store the instrument if it is not used for a long time?
If the instrument is not used for a long time, it is better to protect the whole beauty equipment with moisture-proof dust bag and energize the equipment for about 15 hours every period of time (e.g. about one month) to prevent the internal electronic equipment from moisture aging. At the same time, do not place the device in the vicinity of humidity, direct sunlight or flammable or explosive materials.
5.Is the operation interface of the instrument complicated? Is it easy to use for beginners?
The instrument is equipped with an 8-inch high-definition touch screen, the operation interface is relatively simple and easy to understand. After powering on, click the screen to enter the main interface, according to the user’s skin condition to choose the appropriate interface can be. It is also easy for novice users to follow the steps in the manual.
6.Will there be any adverse skin reactions after using the device?
Generally speaking, there will be no adverse reactions if used in the correct way. However, if the device is not used correctly, it may cause some effects on the skin. For example, using it when the skin has infections or wounds may aggravate skin problems. Therefore, it is important to use the device in strict accordance with the instructions.